Scope
These Terms and Conditions (“Terms”) regulate the use of the website and all services offered by Wizardo casino. By registering, accessing the platform or using individual features, the user agrees to these Terms.
The Terms apply to all functions, content and services provided through the website or mobile versions of the platform. This may include casino games, bonus offers, missions, VIP features, tournaments and other services, where available on the platform.
The platform may be accessed via desktop computers, smartphones or tablets. The method of access does not change the fact that these Terms apply to the use of the platform.
Platform Operator
The services are operated by Tusitier Ltd, a company registered under the laws of Belize with registration number 000047451. The company is licensed by the Anjouan Offshore Authority under licence number ALSI-202505043-FI2.
The registered address is: Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize. These details are provided for transparency and refer to the operator of the online services offered.
Applicable Terms
The current version of these Terms applies to the use of the platform. Additional rules, game terms, bonus terms, privacy information or technical notices may also apply where they are intended for specific features or promotions.
The operator may change or update these Terms if this is required for legal, technical, regulatory or operational reasons. Changes are made available on the website and apply from the date stated there or from publication, where permitted.
Subject of the Services
Wizardo casino provides an online platform through which registered users can participate in available casino games and other entertainment offers. The specific offer may change depending on the lobby, technical availability and internal platform decisions.
In addition to games, bonus promotions, missions, VIP features, tournaments or other features may be offered. Such features may be time-limited, have their own conditions or be provided without permanent availability.
The operator may expand, change, temporarily restrict or discontinue the service offer where this is necessary for operation, security, maintenance, compliance or product development.
Eligibility and Technical Use
The use of Wizardo casino is permitted only for persons who are at least 18 years old or have reached the higher legal minimum age that applies in their location. The user is responsible for checking whether the use of the services is permitted at their location.
The platform may only be used for personal and private purposes. A functioning internet connection and a suitable device are required for stable use. Technical issues on the user’s side, browser, network or device are outside the operator’s direct control.
Registration and User Account
To use real-money features, payments or certain account areas, the user must create a personal account. During registration, information such as username, email address, password, date of birth, phone number or other required details may be requested.
All information must be accurate, complete and up to date. By registering, the user confirms that they are entitled to use the platform, do not provide false information and use the account only in their own name.
The user account is personal. It may not be sold, transferred, pledged, rented or shared with other persons. The operator may request additional information or documents where this is required for security, verification, payment checks or regulatory requirements.
Account Security and Multiple Accounts
The user is responsible for keeping login details confidential and protecting them from third-party access. Passwords must not be shared. If there is suspicion that an account has been misused or login details have become known, support should be informed immediately.
Each person may generally have only one user account. Multiple accounts, attempts to bypass this rule or accounts with false information may lead to suspension or closure of affected accounts. Bonuses, winnings, bets or withdrawals may be reviewed and, in case of violations, cancelled or withheld.
Deposits, Withdrawals and Payment Rules
Deposits can be made using the payment methods available in the cashier section. Which methods, amounts, limits or currencies are shown may depend on the account, payment method, technical availability and internal checks.
Deposits and withdrawals may only be made using payment methods that lawfully belong to the account holder. Third-party payments are not allowed. If a third-party payment is detected, transactions may be rejected, winnings cancelled or additional checks initiated.
Before a withdrawal is processed, active bonus terms, turnover requirements, payment checks or verification requirements may need to be fulfilled. Processing time may depend on the payment method, account status, security checks and requested documents.
The operator may review, delay or reject transactions if there is suspicion of a rule violation, fraud, money laundering, payment risk, bonus abuse or incomplete verification.
Verification, AML and KYC
For fraud prevention, anti-money laundering and compliance with security and regulatory requirements, Wizardo casino may carry out identity, age, payment and source-of-funds checks. These checks may be required during registration, deposits, withdrawals, account closure or suspicious activity.
The user may be asked to provide documents or evidence. This may include an official ID, proof of address, proof of the payment method used, a selfie with a document, video verification or information about the source of funds.
If required documents are not provided, are incomplete or are not provided on time, the operator may restrict, suspend or close the account. Withdrawals and other transactions may be paused until the review is completed.
Refunds and Chargebacks
Deposits are generally made for the use of the offered services and are not automatically refundable. A refund may be reviewed in special cases, for example in the event of technical problems, payment errors or other exceptional circumstances.
If a deposited amount or a related bonus has already been used for bets, a refund may be excluded. Chargebacks, disputed payments, unusually frequent transactions or security risks may lead to an account review, payment suspension or service restrictions.
Games, Results and Technical Errors
The games offered at Wizardo casino are subject to the applicable game rules and technical processes. Results are processed after the game round is completed or after the relevant event has been confirmed.
In the case of technical errors, obvious mistakes, system disruptions, interrupted games, incorrect displays or other malfunctions, the operator may review, correct or void bets, winnings or transactions. An incorrect display does not create an automatic right to payout.
Bonus Offers and Promotions
Bonus offers, free spins, cashback, missions, VIP benefits, tournaments or other promotions may be subject to their own conditions. These may include minimum amounts, wagering requirements, validity periods, maximum bets, game restrictions, cashout limits or activation rules.
The user should read the relevant conditions before activation. If a bonus is abused, conditions are violated or a technical error is exploited, the operator may cancel bonuses, winnings generated from them or active promotions.
These Terms explain only the general rules for bonus features. Specific values and current conditions are determined by the relevant promo, bonus or account area.
Chat, Communication and User Behaviour
If the platform provides chat, comment, messaging or other communication features, these may only be used for lawful and appropriate purposes. Offensive, discriminatory, misleading, unlawful, promotional or harmful content is not allowed.
Communication must not be used to harass other users, bypass platform rules, make fraudulent arrangements or violate third-party rights. The operator may review or remove content and restrict accounts if these rules are violated.
Prohibited Behaviour and Sanctions
Prohibited behaviour includes manipulation of games, use of automated programs or bots, multiple accounts, sharing account data, disruption of gameplay, collusion, bonus abuse, exploitation of technical errors, fraud, identity concealment and use of an account on behalf of a third party.
The use of VPNs, proxies or similar services to hide the actual location may also be treated as a rule violation. The same applies to abusive chargebacks, suspicious payment activity or attempts to bypass security and verification systems.
In case of violations, Wizardo casino may take action. This may include a warning, restriction of features, temporary suspension, permanent account closure, cancellation of bonuses, voiding of bets, withholding of withdrawals, request for additional documents or reporting suspicious activity to competent authorities where required.
Account Closure or Suspension
Users may request account closure through support. Depending on the account status, balance, pending withdrawals, bonus terms or security checks, further steps may be required before closure.
The operator may suspend or close an account if these Terms are violated, verification is not completed, fraud is suspected, payments are disputed or use of the platform is not permitted. During a review, the account, balance, bonuses or withdrawals may be temporarily restricted.
Responsible Gambling
Gambling should remain entertainment and should not be seen as a way to earn income or recover losses. Users should play only with amounts they can afford to lose and pay attention to time, budget and their own behaviour.
If gambling becomes stressful, stops being enjoyable or feels difficult to control, a break should be taken. Support may be contacted if the user wants to request account closure, a gambling break or self-exclusion.
Complaints and Support
For complaints, transaction questions, technical problems or uncertainties about the account, the user should contact support. A request should describe the issue as clearly as possible and include relevant information such as account email, time, amount, game round or payment method where needed for the case.
The operator reviews submitted requests according to internal processes. Processing time may depend on the type, scope and complexity of the request. Passwords, full card details or unnecessarily sensitive information should not be sent.
Ownership Rights to Content
All platform content, including software, designs, graphics, texts, brands, logos, game interfaces and technical systems, is the property of the operator or the respective licensors. The use of this content is allowed only within the intended platform functions.
Without prior permission, content may not be copied, modified, distributed, sold, made publicly available or used for personal commercial purposes. Registering an account does not transfer any rights to trademarks, software or other protected content.
Privacy, Cookies and Communication
Personal data is processed in accordance with the Privacy Policy. This may include account, payment, verification, gaming, usage and technical data where required for operation, security, payment checks, support or legal requirements.
Cookies and similar technologies may be used to manage sessions, support security, provide technical functions or save settings. Promotional communication, service notices or personal offers may depend on consent, account settings or another permitted basis.
Liability
The operator is liable only to the extent provided by law. No liability is accepted for technical disruptions, internet problems, maintenance work, third-party issues, incorrect displays, unauthorized account use caused by shared login details or events outside the operator’s control, where permitted.
In the case of system errors, interrupted games or incorrect game processes, a review may be carried out. Corrections, cancellations or refunds are not automatic and are made only after review of the specific case.
Final Provisions
The operator may expand, change, restrict or discontinue the offered services where this is required for technical, legal, operational or security-related reasons. The current version of the Terms is decisive for the use of the platform.
If any provision of these Terms is invalid, the remaining provisions continue to apply. In case of differences between language versions, the English version may prevail where this is provided in the full terms.
05/22/2026
