Introduction
This Privacy Policy explains how Wizardo casino processes personal data of users who use the website or the offered online casino services. Personal data means any information that can directly or indirectly identify a user.
When you register, use casino games, make payments, activate bonus features or contact support, certain data may be processed. This policy explains which data may be involved, why it may be used and which rights you have regarding your data.
Who is responsible for data processing?
The operator of the platform is responsible for the processing of personal data in connection with Wizardo casino. The services are operated by Tusitier Ltd, a company registered under the laws of Belize with registration number 000047451.
Tusitier Ltd is licensed by the Anjouan Offshore Authority under licence number ALSI-202505043-FI2. The registered address is: Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize.
How can privacy requests be submitted?
If you have questions about the processing of your personal data or want to exercise your data protection rights, you can contact Wizardo casino support. In your request, describe as clearly as possible whether it concerns access, correction, deletion, restriction, objection or another privacy-related question.
Do not send passwords, full card details or unnecessarily sensitive information in your message. To help process your request faster, it can be useful to mention the email address linked to your account and the area affected by your request.
Which data is created through the casino account?
Depending on how you use Wizardo casino, different types of data may be processed. Some data is created during registration, while other data may only appear during payments, verification, gaming activity, bonus use or support contact.
- Registration data such as username, email address, password data and account settings
- Account data from platform use, such as login activity, account status and security events
- Payment data related to deposits, withdrawals, payment methods, transaction status and payment checks
- Verification data when identity, age, payment or security checks are required
- Gaming activity such as bets, game history, casino areas used and technical session data
- Bonus, mission and VIP data such as activated promotions, progress, points or used rewards
- Technical device and connection information such as IP address, browser, operating system, language settings and device identifier
- Communication data from support requests, complaints or messages to customer service
- Marketing and consent data if you allow certain offers, notifications or optional communication
Why payment and verification data is important
Payment and verification data is processed so that deposits, withdrawals and account checks can be carried out correctly. This may include information about the payment method used, transaction status or the account holder’s authorization.
Verification data may also be required to check age, identity, payment ownership or security matters. This processing helps prevent fraud, duplicate accounts, unauthorized use and abusive transactions.
For what purposes is data processed?
Personal data is processed so that Wizardo casino can provide the platform, manage accounts, assign games, check payments and ensure the security of the services. Processing always depends on which functions you actually use.
- Providing and managing the casino platform
- Creating, maintaining and securing user accounts
- Processing deposits, withdrawals and payment checks
- Identity, age, security and verification checks
- Assigning gaming activity, bets, results and account movements
- Managing bonus features, missions, VIP progress and promotions
- Fraud prevention, abuse detection and protection against unauthorized access
- Handling support requests, complaints and technical reports
- Improving the stability, security and usability of the platform
- Communicating important account, security or service information
- Marketing or personalized notices, where an appropriate basis exists
Legal basis for data processing
The processing of personal data may be based on different legal grounds. Which basis applies depends on why the data is processed and which activity is involved.
Data may be processed for contract performance when an account is created, a game is used, a deposit is made or a withdrawal is requested. Legal obligations may apply, for example, to age checks, verification, anti-money laundering, accounting or official requests.
Legitimate interests may apply when Wizardo casino protects the platform, prevents fraud, ensures technical security or handles support requests. Consent may be required for certain marketing messages, personalized offers or optional cookies.
Cookies, tracking and technical sessions
Wizardo casino may use cookies and similar technologies to make sure the website works reliably. These technologies may enable login sessions, save security settings, remember language settings or detect technical errors.
Some cookies are necessary for the platform to be used correctly. Other technologies may be used for analytics, performance measurement or improving the user experience where this is permitted or where the relevant consent has been given.
Marketing, promotions and consent
Wizardo casino may inform users about offers, new features or promotions where a valid legal basis exists. This may be consent or another permitted form of communication under applicable rules.
If you have given consent for marketing or personalized offers, you can generally withdraw it for the future. Necessary messages about your account, security, payments or legally relevant information may still be sent.
Retention period
Personal data is stored only for as long as it is required for the relevant purposes or as long as legal rules require it. The specific retention period may depend on the type of data, account status, open transactions, verification processes or security checks.
After account closure, certain data may continue to be stored if retention obligations, payment records, fraud prevention or open disputes make this necessary. Once there is no longer a legal, technical or organizational need, data should be deleted or anonymized.
Security measures
Wizardo casino uses technical and organizational measures to protect personal data against loss, misuse or unauthorized access. These may include access restrictions, secure transmission, internal controls and monitoring of security-related processes.
You can also help protect your account by using a strong password and not sharing your login details. If you notice unusual activity in your account, you should contact support as soon as possible.
Who can access data?
Access to personal data is given only to people or service providers who need this data for a specific purpose. Access should remain limited to what is necessary.
- Authorized employees, if they need data for account support, security or handling support requests
- Technical service providers that support hosting, maintenance, security or platform operation
- Payment service providers when deposits, withdrawals or transaction checks are processed
- Verification or security service providers when identity, age or payment checks are required
- Game providers or technical partners where this is necessary for game operation and session assignment
- Authorities or competent bodies if there is a legal obligation or lawful request
Data transfers to other countries
Personal data may be transferred within the European Economic Area or, where necessary, to other countries. This may be relevant, for example, if technical service providers, payment providers, verification partners or support systems outside the EEA are involved.
If data is processed outside the European Economic Area, suitable safeguards should be used to support an appropriate level of data protection. These may include contractual, technical or organizational protection mechanisms.
User rights
Depending on applicable data protection law, you have various rights regarding your personal data. These rights help you receive information about processing and control certain types of processing.
- Access to information about which personal data is processed
- Correction of inaccurate or incomplete data
- Deletion of personal data under certain conditions
- Restriction of processing if certain conditions are met
- Objection to certain types of processing
- Data portability where the legal requirements are met
- Withdrawal of consent for future processing
These rights do not always apply without limits. Immediate deletion may be excluded, for example, if legal retention obligations, payment records, open checks, fraud prevention or security reasons require continued storage.
Changes to this Privacy Policy
This Privacy Policy may be updated if the platform, technical processes, data processing activities or legal requirements change. The current version should be made available on the website.
If you continue to use Wizardo casino, you should check the Privacy Policy from time to time. This helps you stay informed about how personal data is processed and protected.
FAQ
Which data does Wizardo casino process?
Wizardo casino may process registration data, account data, payment data, verification data, gaming activity, technical data and support communication. Which data is actually involved depends on which functions you use. Bonus, mission, VIP or marketing data may also become relevant if you use those areas.
Why are payment and verification data processed?
Payment data is needed to process deposits, withdrawals and transaction checks. Verification data may be required to check identity, age, payment authorization or security matters. This processing also helps protect against fraud, abuse and unauthorized account use.
Can I withdraw my marketing consent?
Yes, marketing consent can generally be withdrawn for the future. After that, promotional or personalized messages should be adjusted according to your changed preferences. Necessary information about your account, payments or security may still be sent.
Can I request deletion of my data?
You can request deletion of your personal data under certain conditions. Immediate deletion is not always possible if legal retention obligations, payment records, security checks or open cases exist. In such cases, data may be stored until the relevant obligation ends.
Who can access my data?
Only authorized people or service providers may access your data if this is required for a specific purpose. This may include support, technical providers, payment providers, verification partners or authorities in the case of lawful requests. Access should be limited to the data necessary for the relevant purpose.
Is data processed outside the EEA?
Personal data may be processed within the EEA or, where necessary, in other countries. This may happen if technical, payment, support or verification service providers outside the EEA are involved. In such cases, suitable safeguards should be used.
05/22/2026
